The Power of Digital Public Infrastructure in Transforming Economies
By Nonkqubela Jordan-Dyani and Paulin Basinga
Imagine a world where every citizen can access government services with ease, small businesses can expand into new markets, and women have equal access to financial opportunities. Digital public infrastructure (DPI) is key to making this a reality.
DPI is a digital network that crisscrosses the economy, connecting people, data, and money in the same way that roads connect people and goods. More than a set of digital tools, DPI enables shared, interoperable systems that improve service delivery, enhance trade, and expand economic participation. As South Africa assumes the G20 presidency, African leaders have an opportunity to drive a new approach to digital transformation, laying the foundation for a secure, efficient, and interconnected economy.
Enhancing Public Services Through DPI
Social programs aimed at supporting vulnerable populations often face challenges such as fraud, misallocation of resources, and bureaucratic inefficiencies. DPI can address these issues by integrating digital identity systems, payments, and data-sharing mechanisms. Countries like India and Brazil have successfully leveraged DPI to improve the efficiency and effectiveness of their social protection programs. African nations can adopt similar strategies to build more resilient systems that benefit their citizens.
By moving away from standalone digital systems and embracing national platforms, governments can reduce duplication, lower costs, and enhance service delivery. Open-source technology further facilitates digital transformation, making it more accessible and scalable for governments across Africa.
Empowering Trade and Private Sector Innovation
For African nations looking to expand trade under the AfCFTA, DPI is crucial. By providing a foundation for secure payments, standardized credentialing, and seamless data sharing, DPI can facilitate cross-border commerce and boost economic growth. Additionally, DPI fuels private sector innovation through open banking, allowing financial institutions to offer more competitive services and reach underserved populations.
Promoting Inclusion and Safeguards
DPI plays a key role in promoting financial and digital inclusion, particularly for women and marginalized communities. By expanding access to digital services, DPI can help close the gender gap in financial access and make services more accessible in rural areas. However, strong governance and safeguards are essential to prevent misuse of digital systems and protect citizens’ rights.
Seizing the Opportunity for Digital Transformation
South Africa’s G20 presidency presents a unique opportunity for Africa to lead in digital transformation. By prioritizing DPI and showcasing real-world successes, African nations can shape global conversations and create a digital future that benefits all. Collaboration, accountability, and inclusivity are key to building interoperable and resilient digital systems that serve the needs of the continent.
*Ms. Nonkqubela Thathakahle Jordan-Dyani serves as the Director-General of the Department of Communications and Digital Technologies in South Africa while Dr. Paulin Basinga is the Africa Director for the Gates Foundation.
