Sign In
  • Africa
  • Trump
  • African
  • Guardian
  • Mail
  • South
logo
  • Home
  • Ghana
  • Africa
  • World
  • Politics
  • Business
  • Technology
  • Sports
  • Entertainment
  • Health
  • Crime
  • Lifestyle
Reading: Outset raises $17M to replace human interviewers with AI agents for enterprise research
Share
African News HeraldAfrican News Herald
Font ResizerAa
Search
  • Home
  • Ghana
  • Africa
  • World
  • Politics
  • Business
  • Technology
  • Sports
  • Entertainment
  • Health
  • Crime
  • Lifestyle
Follow US
© 2024 africanewsherald.com – All Rights Reserved.
African News Herald > Blog > Technology > Outset raises $17M to replace human interviewers with AI agents for enterprise research
Technology

Outset raises $17M to replace human interviewers with AI agents for enterprise research

ANH Team
Last updated: June 13, 2025 11:38 am
ANH Team
Share
SHARE

Outset, a San Francisco-based startup, has recently secured $17 million in Series A funding to accelerate the adoption of its AI-moderated research platform among Fortune 500 enterprises. The funding round was led by venture capital firm 8VC, with participation from Future Back Ventures by Bain & Company and existing investors, bringing the total funding raised by the company to $21 million.

The company, founded two years ago, has developed a groundbreaking AI-moderated research platform that enables the conducting of video interviews with research participants at an unprecedented scale and speed. Major customers such as Nestlé, Microsoft, and WeightWatchers have already started using this technology to replace traditional market research methods that have remained largely unchanged for decades.

Aaron Cannon, the co-founder and CEO of Outset, emphasized the importance of truly understanding customers and their needs, stating, “We designed AI agents to do what we couldn’t — talk to thousands of people at the speed, scale, and depth that’s never been possible.”

The platform promises research results that are 8 times faster, 81% less expensive, and provide 10 times more reach compared to human-led research methods. Using AI moderators, the technology conducts video interviews with participants using synthesized voice, text, images, and videos, allowing for responses in various formats such as video, voice, text, or screen sharing for user experience research. The AI then automatically synthesizes the results, providing instant reporting and analytics.

Outset’s platform has found success with companies like Nestlé and Microsoft. Nestlé uses the platform to test new product concepts by conducting in-depth interviews with hundreds of participants over a short period, achieving significant cost reductions and faster research timelines. Microsoft, on the other hand, utilizes the platform to gain insights into user experiences with AI products.

See also  OpenAI's strategic gambit: The Agents SDK and why it changes everything for enterprise AI

The investment in Outset reflects the growing interest of venture capitalists in AI applications that can automate traditional manual processes. Jack Moshkovich, a Partner at 8VC, sees Outset addressing a massive addressable market and highlighted the company’s potential for long-term success.

The funding will be used to expand the go-to-market team and develop more advanced AI agents to empower organizations to gain a deeper understanding of their customers. Outset aims to become the world’s first end-to-end, AI-native enterprise research platform within the next 12 months, with ambitious revenue growth targets and plans to become a critical decision-making infrastructure for a significant portion of the Fortune 1000 companies.

Outset’s success signifies a broader transformation in the market research industry, where AI-powered solutions are disrupting traditional methodologies and offering superior speed, scale, and cost-effectiveness. As enterprises increasingly adopt AI-moderated research platforms like Outset, the future of understanding customer needs and behaviors may rely more on machines than human researchers.

Subscribe to Our Newsletter

Subscribe to our newsletter to get our newest articles instantly!

I have read and agree to the terms & conditions
TAGGED:17MagentsenterprisehumaninterviewersOutsetraisesreplaceResearch
Share This Article
Twitter Email Copy Link Print
Previous Article June 13, first Pentagon Papers excerpts published June 13, first Pentagon Papers excerpts published
Next Article Tonobok Okowa Re-elected As AFN President
Leave a comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Editor's Pick

Best Phone 2024: Top 10 Mobile Phones Today

Need a new phone? The constant influx of new handsets can make it challenging to keep track of what's worth…

November 12, 2024 3 Min Read
14 best trading platforms in Nigeria 

Avatrade is regulated by the Central Bank of Ireland, ASIC in Australia,…

20 Min Read
The fall of Ghana’s NPP and the resurgence of the NDC in the 2024

The 2024 general elections in Ghana marked a seismic shift in the…

8 Min Read

Lifestyle

‘South Africa needs brave men like Mkhwanazi,’ says Moja Love TV boss’ foundation

The Aubrey Tau Foundation has come out in support of…

July 9, 2025

7 reasons Gen Zs choose friends with benefits

With the fast-paced lives of Gen…

July 8, 2025

Discover the Netflix characters setting 2025 fashion trends

Netflix character fashion has become a…

July 8, 2025

Ayanda Thabethe says ‘I do’ in intimate wedding ceremony

TV presenter Ayanda Thabethe recently shared…

July 7, 2025

Upgrade PCs to upgrade security

The Rise of Cybercrime in Africa:…

July 7, 2025

You Might Also Like

Technology

Hugging Face just launched a $299 robot that could disrupt the entire robotics industry

“We are really trying to understand what the best user experience is, and it’s not only about having the robot…

7 Min Read
Technology

South Africa Emerges as Key Market for Leading Pan-African EV Platform EV24.africa

EV24.africa, the first pan-African electric vehicle (EV) marketplace, has quickly become the go-to platform for electric mobility on the continent…

6 Min Read
Technology

Samsung Galaxy Unpacked Live Blog: Real-time updates as new Fold, Flip & Watch launch

Join us live for new Samsung Galaxy phones and wearables At the last Unpacked event in January, Samsung unveiled the…

2 Min Read
Police exhume multiple human remains in Central Tongu shrine
Ghana

Police exhume multiple human remains in Central Tongu shrine

The homicide unit of the Ghana Police Service recently conducted an operation that led to the discovery and exhumation of…

3 Min Read
logo logo
Facebook Twitter Youtube

About US

Stay informed with the latest news from Africa and around the world. Covering global politics, sports, and technology, our site delivers in-depth analysis, breaking news, and exclusive insights to keep you connected with the stories that matter most.

Top Categories
  • Africa
  • Business
  • Entertainment
  • Sports
Usefull Links
  • Home
  • Contact
  • Privacy Policy
  • Terms & Conditions

© 2024 africanewsherald.com –  All Rights Reserved.

Welcome Back!

Sign in to your account

Lost your password?