American Airlines faced a major setback on Tuesday as the Federal Aviation Administration ordered a nationwide ground stop due to a technical problem. This disruption came at a crucial time as the Christmas travel season was in full swing and winter weather threatened further complications for travelers.
After an hour-long grounding, American Airlines flights were cleared to resume operations. However, the ripple effect of the halt was felt across the country, with 1,447 flights experiencing delays and 28 cancellations reported by the flight-tracking site FlightAware. Dallas-Fort Worth and Charlotte were among the airports most affected by the delays, while Washington, New York, Chicago, and Miami experienced fewer disruptions.
The Pacific Northwest was bracing for significant rain and snow, while the South saw showers and thunderstorms. Freezing rain was reported in the Mid-Atlantic region, and snowfall was observed in New York, adding to the challenges faced by travelers.
Holiday travel periods are always hectic, with airports and airlines experiencing smaller peak days compared to Thanksgiving but still under immense pressure. Any technical glitches or weather-related issues can quickly escalate into massive disruptions, as seen in previous incidents with airlines like Southwest and Delta.
With many flights already sold out during the holidays, cancellations can be particularly disruptive, especially for budget airlines with fewer rebooking options. Major carriers like American, Delta, and United have interline agreements that allow them to rebook passengers on other airlines’ flights in such situations.
This holiday season marks the first implementation of a Transportation Department rule requiring airlines to provide automatic cash refunds for canceled or significantly delayed flights. While passengers can still request rebooking, finding alternate flights during peak travel periods can be costly.
American Airlines attributed the technical problem to a vendor technology issue that impacted their systems. Despite the disruption, the airline had a buffer to manage the delays as Tuesday was not a peak travel day for them.
As millions of travelers prepared to fly over the next 10 days, the Transportation Security Administration expected to screen 40 million passengers by January 2. Airlines anticipated their busiest days to be Thursday, Friday, and Sunday, with travel times on highways expected to be up to 30% longer than usual, according to transportation-data firm INRIX.
While air travel remains high, AAA reports that about 90% of Americans traveling long distances over the holidays will opt for driving, with gasoline prices similar to last year. As travelers navigate through the challenges of holiday travel, airlines and passengers alike are bracing for a busy and potentially turbulent season.