ECG Promises Improved Power Supply and Customer Service in Ashanti Region
The Electricity Company of Ghana (ECG) has given residents in the Ashanti Region assurances of better power supply and enhanced customer service. This commitment was made during a stakeholder engagement forum chaired by the Ashanti Regional Minister, Dr. Frank Amoakohene, at the Prempeh Assembly Hall in Kumasi.
Ongoing Infrastructure Projects
At the forum, ECG officials presented ongoing and planned infrastructure projects aimed at ensuring a reliable electricity power supply. The team, which included four general managers, the regional operations manager, the district engineer, and public relations officers, highlighted the importance of these initiatives in meeting the energy needs of the region.
Enhanced Customer Engagement
ECG officials also shared new initiatives aimed at strengthening customer engagement and satisfaction. This includes improved communication channels and feedback mechanisms to address customer concerns and feedback effectively.
Collaboration with Local Authorities
Participants at the forum engaged the ECG team on various issues of concern, to which the team provided responses and solutions. ECG also pledged to engage presiding members and District Chief Executives (DCEs) in their respective districts for effective collaboration and communication.
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